Terms of Use (Terms & Conditions) — FleuryBooks Skincare

Last updated: January 31, 2025

OVERVIEW

Welcome to FleuryBooks Skincare. The terms “we,” “us,” and “our” refer to FleuryBooks. FleuryBooks operates this store and website (including all related information, content, features, tools, products, and services) (the “Services”) to provide you, as a customer, with a personalized shopping experience for our digital skincare products.

Our store is hosted and/or operated through Chariow (www.chariow.com), which enables us to provide the Services (payments, orders, and digital access/delivery).

These Terms of Use, together with any policies referenced herein (the “Terms”), describe your rights and obligations when you use the Services. Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, you may not access or use the Services.

SECTION 1 — ACCESS, ELIGIBILITY & ACCOUNT

By agreeing to these Terms, you represent that you are of legal age in your country/region of residence, or that you otherwise have the legal authority required to use the Services.

To use the Services (browse, purchase, download), you may be asked to provide certain information, such as your email address and billing/payment details. You represent and warrant that all information you provide is true, current, and complete, and that you are authorized to provide it.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or sublicense your account to any other person.

SECTION 2 — OUR PRODUCTS (DIGITAL CONTENT)

FleuryBooks Skincare offers digital products (e.g., PDF guides, downloadable files, Excel trackers, routines, and educational content). We make reasonable efforts to display product descriptions and visuals accurately; however, appearance may vary depending on your device and settings.

Our content is provided for informational and personal use. We do not guarantee that your experience or results will meet your expectations, as outcomes depend on many factors (consistency, habits, skin type, etc.).

Product descriptions may be updated at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 — ORDERS

By placing an order, you make an offer to purchase. FleuryBooks reserves the right to accept or refuse any order at its sole discretion (e.g., suspected fraud, payment issues, incomplete information).

An order is considered accepted only after order confirmation and successful payment processing. Please review your order carefully before submitting it.

SECTION 4 — PRICING, PROMOTIONS & BILLING

Prices, discounts, and special offers may change without notice. The price charged is the price displayed at the time you place your order and will be shown in your order confirmation email.

Unless expressly stated, prices may not include applicable taxes depending on your location. You agree to provide current, complete, and accurate payment and account information.

SECTION 5 — DIGITAL DELIVERY (ACCESS & DOWNLOADS)

Our products are delivered digitally. After payment confirmation, you will typically receive immediate access (download link or platform-based access).

You are responsible for:

1. providing a valid email address,
2. checking spam/junk folders,
3. using a compatible device/software to open files (PDF/Excel).

If you experience access issues, contact us at [email protected].

SECTION 6 — CANCELLATIONS, REFUNDS & EXCHANGES (DIGITAL PRODUCTS)

Due to the digital nature of our products and immediate delivery, cancellations/returns are generally not available once access has been provided.

However, we may review certain requests case-by-case (e.g., corrupted file, proven access failure after support, duplicate payment). Requests must be sent to [email protected] with proof of purchase and a clear description of the issue.

SECTION 7 — INTELLECTUAL PROPERTY & LICENSE

All content on the Services (text, visuals, logos, files, guides, trackers, layout, design, etc.) is owned by FleuryBooks or its licensors and is protected by intellectual property laws.

When you purchase a product, you receive a personal, non-exclusive, non-transferable license to use it for private purposes only. You may not:

1. resell, share, redistribute, publish, upload, or transmit the content,
2. reproduce it for commercial use,
3. remove ownership notices or modify it for redistribution.

Any unauthorized use may result in suspension of access and/or legal action.

SECTION 8 — OPTIONAL THIRD-PARTY TOOLS

The Services may provide access to third-party tools we do not control. You acknowledge that such tools are provided “as is” and “as available” without warranties.

SECTION 9 — THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for their content, policies, or practices. Accessing them is at your own risk.

SECTION 10 — RELATIONSHIP WITH CHARIOW

FleuryBooks Skincare is powered by Chariow (www.chariow.com), which provides the technical infrastructure for the Services. However, all sales and purchases are made directly between you and FleuryBooks. Chariow is not responsible for our products, content, results, or disputes relating to purchases from FleuryBooks.

SECTION 11 — PRIVACY

Personal data collected through the Services is governed by our Privacy Policy. Some personal data may also be processed by Chariow under its own policy (www.chariow.com/privacy).

SECTION 12 — USER FEEDBACK & SUBMISSIONS

If you submit reviews, comments, suggestions, or feedback, you grant us a worldwide, perpetual, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that content for any purpose (including commercial use), unless prohibited by law.

You represent that your submissions do not violate any third-party rights and do not contain unlawful or harmful material.

SECTION 13 — PROHIBITED USES

You may not use the Services:

1. for unlawful or fraudulent purposes,
2. to infringe intellectual property rights,
3. to harass, threaten, defame, or discriminate,
4. to transmit spam, malware, or viruses,
5. to attempt unauthorized access to secured areas,
6. to copy, resell, or exploit any portion of the Services or products.

We may suspend or terminate access if you violate these Terms.

SECTION 14 — TERMINATION

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms. Provisions relating to intellectual property, disclaimers, limitation of liability, and indemnification survive termination.

SECTION 15 — SKINCARE INFORMATION DISCLAIMER

Our content (guides, routines, tips) is provided for informational purposes only. It is not medical advice and does not replace consultation with a dermatologist or healthcare professional. If you have a serious condition, pain, allergies, or a medical concern, consult a qualified professional.

SECTION 16 — DISCLAIMER OF WARRANTIES

Except as expressly stated, the Services and products are provided “as is” and “as available,” without warranties of any kind (including merchantability, fitness for a particular purpose, non-infringement).

We do not warrant uninterrupted, timely, secure, or error-free access.

SECTION 17 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, FleuryBooks (and its partners, employees, and service providers) will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products, including lost profits, lost data, or business interruption, even if advised of the possibility of such damages.

SECTION 18 — INDEMNIFICATION

You agree to indemnify and hold harmless FleuryBooks from any claims, losses, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms, the law, or any third-party rights.

SECTION 19 — SEVERABILITY

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

SECTION 20 — ENTIRE AGREEMENT

These Terms and the policies referenced constitute the entire agreement between you and FleuryBooks regarding the Services.

SECTION 21 — GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of the Democratic Republic of the Congo. Any dispute relating to the Services shall be submitted to the exclusive jurisdiction of the competent courts of Kinshasa.

SECTION 22 — CHANGES TO THESE TERMS

We may update these Terms at any time by posting a revised version on our website. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

SECTION 23 — CONTACT INFORMATION

FleuryBooks

Address: 41B Avenue DJOMBO SAIO

Phone: +243856302757

Email: [email protected]

Website: fleurybooks.com